It has happened to all World of Warcraft gamers. You are playing along, working your way through a quest chain. You finally get to the end, perhaps after dying a few times, and are anxious to get your well-earned reward. Maybe it is a great sword the is twenty times stronger than the one you have, or it is a robe that grants an extra 25 spirit which you are sorely lacking in.
You find the source of the quest, click on the yellow question mark, but it won’t let you complete it. You feel like you’ve not only lost the great item or items you would have been given but also the big chunk of experience that usually accompanies such quests in World of Warcraft.
Many players simply move on when this occurs, too intimidated by the process to consider turning in a ticket. But completing tickets, especially on emulators that are likely to have more glitches and broken quests, can make leveling faster and easier as well as prevent issues later in the game.
For example, quite a few quests in World of Warcraft are available only after those of an earlier level has been completed. Blocking yourself out of that many chances at items and experience can really affect gameplay, especially late in the game. In the Burning Crusade, Outland quests are not quite as plentiful as those of the lower worlds, and players may find themselves scrounging to get enough experience to hit 70, especially if they went Outland prior to 60.
While it is true that sometimes GMs will delete poorly done tickets, they usually try to explain what was wrong with them and send out automatic messages that give the basic information. Tickets are actually pretty easy to create as long as you use some common sense.
The first thing the GMs would need to know in the ticket is the name of the quest. This allows them to know the specifics of the quest, such as the requirements you needed in order to complete it. For instance, if you needed to collect the Rod of Happiness and Thumbelina’s ring but you try to turn in the quest without the ring, the GM will know you haven’t completed all the requirements.
After the name of the quest, the ticket should explain what was wrong with the quest. “Killed and looted Thumbelina, but she didn’t drop the ring” might be enough, or “collected all the seashells but Wally Walrus won’t take them and give me the Rod of Happiness. The accept button won’t come up.”
If you have already done something else to try to complete the quest, such as dropped it and picked it back up, that is something to mention, as well.
It is important that you keep the quest; don’t abandon it. If it isn’t in your quest log, GMs usually can’t or won’t give you credit for it.
“Can’t kill wolf wtf” is not an appropriate ticket, but most players know that (yes, this was a real ticket turned in). Turning in tickets is an unfortunate but important part of World of Warcraft. The gameplay experience will be much more enjoyable playing World of Warcraft if you turn in tickets as glitches and errors occur.
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